Cancellation and Refund Policy
We understand that plans can change, and we aim to be fair and transparent while balancing the advance commitments required to run our retreats.
This policy explains what happens if you need to cancel your booking, or if we need to cancel a retreat.
Cancellations by You
All cancellations must be made in writing by emailing travelmindedbusiness@gmail.com.
More than 60 days before the retreat start date
Any amount paid more than 60 days before the retreat start date will be refunded
However please note that transaction or processing fees may be deducted
60 days or fewer before the retreat start date
No refunds are available
The full retreat cost will be forfeited
No refunds can be issued once a guest has attended, stayed at, or taken part in any portion of the retreat.
Transfers & Substitutions
Bookings and deposits are non-transferable to another retreat or date unless explicitly stated otherwise
You may nominate a replacement guest, subject to organiser approval and any reasonable administrative requirements
Cancellations by Travel Minded
All retreats are subject to minimum participant numbers.
Travel Minded reserves the right to cancel a retreat due to:
Insufficient bookings
Force majeure or events beyond our reasonable control
Supplier or venue issues
Staff illness or unforeseen operational circumstances
If we cancel a retreat, you may choose between:
A full refund of all payments made, or
Transferring your booking to a future retreat (subject to availability)
We are unable to cover additional costs such as flights, accommodation outside the retreat, or loss of income. We strongly recommend booking flexible travel and holding comprehensive travel insurance.
Travel & Insurance
Guests are responsible for:
Booking and paying for their own travel
Holding valid and appropriate travel insurance
Making flexible travel arrangements where possible
Travel Minded is not responsible for travel disruption, delays, or cancellations outside our control.
Refund Processing
Where applicable, refunds will be processed to the original payment method within 10 working days of written confirmation.
Questions
If you have any questions about this policy or your booking, please contact us at: travelmindedbusiness@gmail.com